Our favorite part about this Shopify chatbot is that it’s simple to setup. The chatbot app also integrates with Mailchimp, Aweber, and Constant Contact for email marketing. Besides cross-selling and up-selling, the Gobot app can also schedule appointments with your customers (great for Shopify stores that have a B2B side to their business) and collect their feedback (providing you with invaluable customer insights to inform your eCommerce strategy). With this level of personalized customer service, customers are more likely to stay on your site, engaging with the chatbot and exploring your products. It’s like giving your customers their own personal shopping assistant! When shoppers arrive at your Shopify site, it greets them and helps them find what they need, whether that’s a particular product, a discount code, or style advice. Once the bot is set up, it gets to work growing your store’s bottom line. Seriously, after installing, you just click a button to populate the chatbot with your entire store catalog. The Gobot chatbot app for Shopify checks all the boxes for an eCommerce chatbot, and you can get started with a single click. Ready to see what a chatbot can do for your Shopify store? Checkout these top conversion-boosting chatbots for Shopify stores. Boost Your Shopify Store Conversions With These 5 Chatbots Host a chatbot on your Shopify site, and you can give your customers the service they expect. Today’s online shoppers expect immediate responses from the eCommerce brands they shop with. Build your email list with an easy chatbot subscription form, so customers never miss a future sale or promotion. Motivate customers to buy now, by having your chatbot notify them that there are only a limited number of items left in stock. Increase cart totals by having your chatbot suggest related products to the ones a shopper has already added to their cart. Add a chatbot to your Shopify store, and you suddenly have 24/7 customer service-even if you don’t have a single human agent on staff.īetter yet, you can use chatbots to boost your store conversions. That frees up your staff to handle more complicated questions, quicker, effectively reducing your overhead costs while improving customer satisfaction.īut chatbots can do much more for eCommerce brands, beyond answering customer service inquiries and lowering support costs. Why Chatbots Are the Latest eCommerce TrendĪccording to IBM, businesses spend over 1 trillion (yes, that’s trillion with a t) on customer service calls each year.Ī chatbot, on the other hand, can answer up to 80% of the typical questions your customers have-immediately. Chatbots give customers the answers they need, fast.īut chatbots are popular among brands, too. One study found chatbots reduced the average response time from 38 hours to just 5 and a half minutes! Chatbots can point customers to a particular product they’re looking for, answer common FAQ, or help them check their order status. That’s because chatbots are popular among consumers, and for good reason.Ĭhatbots can significantly speed up customer service inquiries. By 2020, Gartner predicts that chatbots will manage 85% of customer service interactions. Automatically ask intelligent follow-up questions.
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